Data Deletion Instructions

In accordance with Meta Platform Terms and GDPR Article 17

Delete your data instantly (self-service)

If you have a Teckologs AI account, you can delete all your data immediately without contacting us:

Log in to teckologs.ai
Go to Settings (bottom of the left sidebar)
Scroll to Danger Zone
Click Delete account

This immediately and permanently deletes:

Your account and profile information
All documents and files you generated
All shipment, carrier, and organisation data
All team members and invitations
All AI chat history

Invoices and payment records are kept for as long as EU tax law requires (VAT Directive 2006/112/EC). Everything else is deleted immediately and disappears from our automatic database backups within 7 days; it cannot be recovered after that.

Request deletion by email

If you no longer have access to your account or prefer to contact us directly, send an email to:

teckologs.support@teckologs.com

Include the email address associated with your account. We will process deletion requests within 30 days as required by GDPR Article 12(3) and confirm by email once complete.

What we delete

Account & profileImmediately—

Generated documents & filesImmediately—

Shipment & carrier dataImmediately—

AI chat historyImmediately—

Activity & audit logsImmediately—

Database backupsWithin 7 daysBackups roll over automatically

Invoices & payment recordsAs tax law requiresHeld by Stripe and in our accounts (EU VAT rules, typically 5–10 years)

Questions

For any questions about your data or this process, visit our support page or email teckologs.support@teckologs.com.

Full details of how we handle your data are in our Privacy Policy.