Privacy Policy

Last updated: 17 May 2026

1. Who we are

Teckologs AI is operated by Teckologs Ltd. We provide AI-powered logistics document generation. Contact: teckologs@gmail.com

2. What data we collect

  • Account data: email address, name, company name
  • Document data: shipment details you enter into forms (sender/recipient names, addresses, cargo descriptions, weights)
  • Usage data: which pages you visit, which documents you generate, timestamps
  • Payment data: handled entirely by Stripe — we never store card numbers or banking details

3. Legal basis for processing (GDPR)

  • Contract performance: processing account and document data to provide the service you signed up for
  • Legitimate interest: security, fraud prevention, service improvement
  • Legal obligation: retaining invoices and transaction records as required by law

4. How we use your data

  • To generate logistics documents on your behalf using Claude AI (Anthropic)
  • To store and retrieve your documents
  • To send transactional emails (account confirmation, document ready notifications)
  • To process payments via Stripe
  • We do not sell your data to third parties
  • We do not use your document data to train AI models

5. Third-party processors

  • Supabase (EU data centers) — database, file storage, authentication
  • Anthropic — AI document generation (your data is sent to Anthropic's API per their terms)
  • Stripe — payment processing
  • Resend — transactional email delivery
  • Vercel — application hosting and edge CDN

6. Data retention

We retain your documents and account data for as long as your account is active. When you delete your account, all personal data and documents are deleted within 30 days, except where we are required by law to retain records (e.g. financial transaction logs for 7 years under EU accounting rules).

7. Your rights (GDPR)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing

To exercise any right, use our support form. We will respond within 30 days.

8. Cookies

We use only essential cookies required for authentication (Supabase session tokens). We do not use tracking, advertising, or analytics cookies.

9. Security

  • All data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Row-level security enforces organization-level data isolation
  • API keys and secrets never exposed to the browser
  • Authentication tokens rotate on every session

10. Contact & complaints

Use our support form to reach us.
If you are unhappy with our response you have the right to lodge a complaint with your national data protection authority.